The short answer
Yes. Eligible Oregon renters can request an ESA letter for housing to support a reasonable accommodation request. Oregon law does not set a specific waiting period or require a 30-day relationship with a clinician. Under ORS 90.300(4), landlords cannot charge a pet security deposit for a qualifying companion animal kept as a disability-related accommodation. However, an ESA letter does not automatically guarantee approval in every situation.
At a glance
- ESA housing protection:
- Oregon's fair housing law allows eligible tenants to request reasonable accommodations.
- Clinician requirement:
- GetPetESA connects Oregon clients with mental health professionals licensed to practice in Oregon.
- Waiting period:
- Oregon law does not establish a specific 30-day waiting period for an ESA letter.
- Pet deposits:
- A pet security deposit cannot be charged for a qualifying accommodation animal.
- Fair housing agency:
- Oregon Bureau of Labor and Industries (BOLI) Civil Rights Division.
- Public access:
- Emotional support animals do not automatically have the same public access rights as trained service animals.
How Oregon law protects tenants who need an animal
Oregon Revised Statutes 659A.145 addresses reasonable accommodations for people with disabilities in housing. In eligible situations, a landlord may need to make an exception to a no-pets policy, breed restriction, or other rule so a tenant can use and enjoy their home.
An emotional support animal letter can help explain the connection between a person's disability-related needs and their animal. When the need is not obvious, a landlord may request reliable supporting information. A letter should reflect an appropriate assessment by a qualified mental health professional rather than simply a purchased registration or certificate.
Oregon law also addresses pet security deposits. ORS 90.300(4) prohibits landlords from charging a pet security deposit for a qualifying service or companion animal used as a reasonable accommodation. This does not mean tenants are excused from responsibility for damage beyond normal wear and tear or from reasonable animal-related responsibilities.
Filing with BOLI if a landlord says no
The Oregon Bureau of Labor and Industries (BOLI) Civil Rights Division handles housing discrimination complaints, including complaints involving reasonable accommodation requests. If your landlord refuses to consider your request, keep copies of your lease, ESA letter, written communications, and any explanation provided for the decision.
Oregon generally requires a housing discrimination complaint to be filed with BOLI within one year of the alleged unlawful practice. Different deadlines may apply to court actions. Contact BOLI or a qualified legal professional to understand which process and deadline apply to your situation.
From Portland apartments to Bend rental houses

Whether you rent an apartment in Portland, a house in Eugene, or a property in Bend, it is helpful to make your accommodation request clearly and in writing. Some property managers use formal accommodation procedures, while individual landlords may ask you to explain your request directly.
Provide relevant documentation when requested and keep a dated record of your communications. If a property has a no-pets policy, do not assume that the policy automatically prevents an eligible accommodation. At the same time, remember that housing protections do not give an emotional support animal unrestricted access to shops, restaurants, or other public places.
Check whether a letter fits you
If you believe an emotional support animal may help with a disability-related need, begin with an assessment. GetPetESA allows you to provide information about your circumstances before deciding whether to continue to a clinician review.
A clinician must evaluate your information and decide whether an ESA letter for housing is appropriate. Completing an assessment or paying for a service does not guarantee that a letter will be issued.
Oregon rules side by side
| Topic | Oregon rule |
|---|---|
| ESA in rental housing | Eligible tenants may request a reasonable accommodation |
| Pet security deposit | Not permitted for a qualifying accommodation animal |
| Property damage | Tenants may remain responsible for damage beyond normal wear and tear |
| Public access | ESAs do not have the same general public access rights as trained service animals |
| Housing complaints | BOLI handles eligible housing discrimination complaints |
| Documentation | Reliable information may be requested when a disability-related need is not obvious |
Getting a letter with an Oregon clinician
Take the free assessment
Share information about your needs, your animal, and your living situation.
Choose whether to continue
Review the available service and pricing details before proceeding to clinician evaluation.
Your clinician reviews your information
A mental health professional licensed in Oregon evaluates your responses and determines whether a letter is appropriate.
Receive the clinician's decision
If you qualify, you can receive your documentation according to the service's stated process. If you do not qualify, review the applicable refund terms.
Submit your housing request
Provide your letter with a written reasonable accommodation request and keep copies of the documents for your records.
Your Oregon accommodation request, in order
- Review your lease and pet policies.
- Make your request in writing and explain that it relates to a disability.
- Provide reliable supporting documentation when appropriate.
- Ask your landlord to confirm receipt of your request.
- Keep records of messages, documents, and any decision.
- Contact BOLI if you believe your request was unlawfully denied.
Questions people ask
1. Can my Oregon landlord charge a pet deposit for my emotional support animal?
Oregon law generally prohibits a pet security deposit for a qualifying companion animal kept as a disability-related accommodation. You may still be responsible for damage beyond normal wear and tear.
2. Do I need to wait 30 days before getting an ESA letter in Oregon?
Oregon does not establish a specific 30-day waiting period for an ESA letter. A clinician must still conduct an appropriate evaluation and determine whether the documentation is justified.
3. Does my ESA letter have to come from an Oregon clinician?
Oregon law does not prescribe a specific ESA-letter format or explicitly establish a state-only clinician rule. GetPetESA matches Oregon clients with clinicians licensed to practice in Oregon.
4. Can my landlord reject my ESA request?
A landlord may assess whether a request meets applicable legal requirements and may seek reliable supporting information when the need is not obvious. If you believe the refusal violates fair housing law, you can contact BOLI for guidance.
5. Can I take my emotional support animal into shops and restaurants in Oregon?
An ESA letter for housing does not automatically grant public access. Shops, restaurants, and other public places may apply their usual animal policies unless another law provides access rights.
Keep reading
Ready when you are
Start with a free assessment to share your circumstances. If you choose to continue, a licensed clinician will review your information and determine whether an ESA letter is appropriate.
