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Take the free assessment
Tell us your state, your animal, and how you have been feeling lately. The questions are the kind clinicians use to understand how you are doing, and nothing is charged.
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Choose your letter and pay
Pick the letter you need: $99 for one animal, $129 for two or three, $119 for a psychiatric service dog. Checkout runs on Stripe, and the price never changes after you start.
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Your clinician evaluates your answers
A mental health professional licensed in your state reviews your assessment and decides whether a letter is right for you. In California, Arkansas, Iowa, Louisiana and Montana, the 30 day relationship your state requires begins when your clinician starts your evaluation.
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Get your letter and landlord support
If your clinician finds a letter appropriate, you receive it signed, dated and carrying their license details, usually within 1 to 2 business days after your evaluation. If your landlord wants to confirm it, we handle that at no charge.
Your ESA letter, from a clinician licensed in your state
Answer a free four minute assessment. If it looks like a fit, a mental health professional licensed in your state evaluates your answers and decides whether to write your letter for housing. You pay only after the assessment, and every dollar comes back if no letter is issued.
- Secure checkout with Stripe
- Full refund if no letter is issued
- Help in English or Spanish
- Price
- From $99, one time
- Your letter
- 1 to 2 business days
- If no letter is issued
- Every dollar back
- Language
- English or Español
A no pets lease doesn't have to be the end of the conversation
An emotional support animal letter documents two things: that you live with a condition that limits part of your daily life, and that your animal helps with it. You give the letter to your landlord along with a request for a reasonable accommodation, which usually means living with your animal in a building that doesn't allow pets.
Under the federal Fair Housing Act and the fair housing laws of many states, a housing provider has to consider that request on its merits. A blanket no pets rule is not, by itself, a reason to say no.
- Ask to keep your dog, cat or other animal in housing with a no pets policy
- Ask for relief from pet rent or pet deposits in states whose laws bar those charges
- Name every animal that helps you in one letter, instead of paying for several
- Give your landlord a letter they can confirm with us in one email
Four steps, and you see the price before the first one
No account to create and nothing to pay up front. Most people finish the assessment on their phone in about four minutes. Here is exactly what you will see.
Built for the rules as they stand in 2026
Federal guidance on emotional support animals changed twice in the past year, and plenty of letter websites still describe rules that no longer exist. Here is what actually happened.
Airlines stopped treating ESAs as service animals
Under the Department of Transportation rule, emotional support animals fly only under airline pet policies. Psychiatric service dogs fly with the DOT Service Animal Air Transportation Form.
HUD withdrew its 2020 assistance animal guidance
The notice that told landlords how to review support animal documentation was pulled, along with an older 2013 notice.
HUD narrowed how it enforces animal requests
HUD's fair housing office now brings federal charges only in cases involving animals trained to help with a disability. The Fair Housing Act and its reasonable accommodation rule did not change, and private lawsuits remain available.
States made their own position clear
California, Colorado, Maryland, New York City and Pennsylvania said emotional support animals stay protected under their own fair housing laws, and more states are reviewing the question.
What it means for you: housing providers still have to consider reasonable accommodation requests, and your state agency and the courts are still open to you. Landlords are also reading letters more carefully, which is exactly why an evaluation by a clinician licensed in your state matters.
Clear prices, the same in English and Spanish
You see the full price before you answer a single question, and you pay only after the assessment. If your clinician does not issue a letter, you get a full refund.
ESA letter, one pet
Housing letter for one emotional support animal
$99one time
- Evaluation by a clinician licensed in your state
- Signed, dated letter with license details
- Free landlord verification
- Full refund if no letter is issued
You pay after the free assessment. No subscription.
Your state's rules, in plain language
Every state adds its own layer: who may write a letter, waiting periods, fee rules and where to file a complaint. Pick your state for a guide written for renters there.
License no. and state of licensure
Practice address, contact details
To the housing provider,
1I am a licensed mental health professional and the person named below is my client. 2Based on my evaluation, they have a mental health condition that substantially limits one or more major life activities.
3Their emotional support animal, a dog named Rio, helps with symptoms of that condition. I am requesting that you allow Rio to live with my client as a reasonable accommodation.
You may contact me to confirm that I wrote this letter.
4Signature, printed name and date
What a solid ESA letter contains
A good letter is short. It says only what a housing provider needs to know, and it comes from someone a landlord can actually verify.
A clinician you can check
Name, license type, license number and the state that issued it, so anyone can confirm it with the licensing board.
A disability statement without a diagnosis
The letter confirms a condition that limits a major life activity. Your landlord is not entitled to your diagnosis or records.
The link between you and your animal
It explains that the animal helps with symptoms, and names the animal so there is no confusion later.
A signature and a date
Landlords look for a current letter. Ours are signed by the clinician who evaluated you and dated the day they are issued.
Todo el proceso, en español
La evaluación, el pago y la atención al cliente están en español de principio a fin. Escribimos para inquilinos en Estados Unidos, con palabras claras y los mismos precios que en inglés.
- Evaluación gratis de unos cuatro minutos
- Profesionales con licencia en tu estado
- Te devolvemos todo si no se emite la carta
Landlords can confirm every letter we issue
Property managers see a lot of paperwork from websites that never evaluated anyone. We make ours easy to check. A landlord can send us the letter's reference number, and with your permission we confirm that it was issued, by which licensed clinician, and on what date. Nothing about your health is shared.
That one step clears up most questions before they turn into a dispute, and it costs you nothing.
Questions people ask before they start
Is an ESA letter from an online service legitimate?
It can be, when a mental health professional licensed in your state actually evaluates you and writes the letter based on that evaluation. That is how we work. What is not legitimate is a letter approved automatically with no clinician behind it, or a registration certificate. Those are the documents landlords and several state laws now reject.
How much does an ESA letter cost?
An ESA letter for one animal is $99, and $129 covers two or three animals in one letter. A psychiatric service dog letter is $119, both letters together are $169, and an annual renewal is $79. You pay after the free assessment, and you get a full refund if no letter is issued.
How long does it take to get the letter?
Most clients receive their letter within 1 to 2 business days after your evaluation. California, Arkansas, Iowa, Louisiana and Montana require a 30 day client relationship before a letter can be written, so in those states your letter follows that waiting period.
What happens if I do not qualify?
We let you know that a letter is not appropriate right now, and we refund your payment in full to the card you used, without you having to ask. You never pay for a letter you did not receive.
Can my landlord still say no?
Yes, in some cases. A housing provider can deny a request if the specific animal poses a direct threat, would cause major damage, or creates an undue burden, and some small owner occupied buildings are exempt. A letter makes your request clear and documented, but the decision belongs to the housing provider, and you keep your right to file with your state agency or in court.
Can I fly with my emotional support animal?
Not as an assistance animal. Since January 2021, airlines may treat emotional support animals as pets, which usually means a carrier and a pet fee. A psychiatric service dog that is individually trained can fly with the DOT Service Animal Air Transportation Form, which you fill out yourself. We do not sell travel letters because airlines do not accept them.
Do I need to register my ESA or buy a certificate?
No. There is no official ESA registry, ID card or certificate in the United States, and Florida, Iowa and Montana say outright that online registrations do not count as documentation. The only document that matters is a letter from a licensed professional who evaluated you.
Do you serve my state?
The assessment asks for your state first, so your evaluation goes to a clinician licensed where you live. Each state has its own guide on this site explaining the rules there. If we ever cannot match you with a clinician licensed in your state, you get a full refund.
Start with four minutes and a few honest answers
No account and no payment to begin. If a letter isn't right for you, you won't pay for it.